i had a phone call today that just made my whole day.

me- best buy media, this is alex, how can i help you?
cust- is this the electronics department?
me- this is the media department
cust- well do you sell electronics in this department?
me- ma'am, we sell electronics in the entire store
cust- (with plenty of attitude) well maybe i should narrow it down for you! do you sell the wii bundle systems?
me- no ma'am, those are only available online
cust- well when will you be carrying them?
me- bundled systems are online only, we only carry the regular system
cust- just the plain system?
me- yes ma'am
cust- thank you (click)

Not sure if this ones been said but.....

c:If I buy this plasma tv and the gas runs out can I just take it to a gas station and fill it back up?
m:...(as I walked away)

[customer on phone]

"best buy media blah blah blah how can i help you?"

"yes i would like to speak to someone in the electronis department..."

"do you know what electronics you were looking for ?"

"i dont know can i just talk to someone in electronics?"

"well sir this is an electronics store..."

"ok so i guess im not gonna get any help whenever i call you guys [clck]"



i laughed =]

young man: sure i'll take the service plan.
me: ok. can i get your phone number?
young man: ...can i get yours?
me: no.



guy: my laptop is doing this this & this
(he opens it and turns it on)
(window pops up saying the computer is at risk because of no virus protection)
me: well it says here that you have no virus protection... see?
guy: really?! oh. ...should i really trust that?
me: well, yes. have you installed any?
guy: no. ...huh ok.

wheres the bathroom

EVERY DAY AND I WANT TO KILL MY SELF (NOT REALL) EVERY TIME CAUSE THEY ARE ALWAYS RIGHT NEXT TO THE FUCKING SIGN.

DUMB ASS BITCHES

^anger issues. Someone should calm down.

The best one I've gotten was a few days ago. This lady comes in looking at laptops and says, "Gateway....are those made by Bill Gates?"

"Ma'am, you just fucking won the store. Congratulations."

"Where are your shower curtains?"
"I'm sorry sir, but this is an electronics store, and we do not carry shower curtains."
"But you carry showers over in the appliances department, I just saw them."
*cue 10 minutes while the guy searches for the showers he had 'just seen'
"did you move them?"

im in lp and im doing bag checks and one customer gets real mad becuase im checking his bag , he gets real upset and walks away and screams thanks for treating me like a criminal , told him your welcome : D

working at the customer service counter answering the phones before the sales-operator assistant postion was thankfully invented, one of our questions asked from the customer on the phone was "umm yes, could you direct me to the electronic department?"

HAHAH!!!! THATS PRICELESS! IVE HAD THAT TOO EXCEPT THE PART ABOUT PAYING FOR SEX...THE REGULAR NEW RELEASE TUESDAY CUSTOMERS WOULD ALWAYS BE REQUESTING ME AS A FRIEND

We had a lady come into the store the other day (she comes in all the time tryin to get things on "sale" or take advantage of a coupon any way she can) and she tried using an old perferated price sticker on a cd that was 12.99 and covered that price with the old sticker!!! lol! She thought she was a tricky one! she got caught and didnt buy the cd!!

I have tons and TONS of stories i could type all day lol, and most of them are hilarious!

One thing i hate is when people get mad at us when we cant find their receipts and i look at them and say ok for one it says on the top of your receipt "Keep your receipt" and for two its not my responsibility to hold on to your receipt! Then im thinking to myself "do you want someone to wipe your ass too?" lol!!!

J sLim wrote:
wheres the bathroom

EVERY DAY AND I WANT TO KILL MY SELF (NOT REALL) EVERY TIME CAUSE THEY ARE ALWAYS RIGHT NEXT TO THE FUCKING SIGN.

DUMB ASS BITCHES

lmao j slim ur famous...read this...

http://consumerist.com/consumer/retail/best-buys-myspace-forum-for-sharing-dumb-customer-stories-322709.php

yeah I added a response to them. Look for Arnadelecour on there.

was working LP the other day and a customer and his son came in to return an opened cd and an opened ps3 game. i put stickers on them knowing full well that they could not be returned but i didnt fell like having an argument cause i dont get paid for that...rep 2s do (on a side note i used to be a rep 2). but the 2 rep 1s that were in front of me noticed and decided to pipe up and inform his that they could not be returned but only exchanged for the exact same item. so the fight began i hung back listening.
Customer: what!? thats bullshit...i just dont understand why i cant return it.
Reps: its a copy right issue sir...since they are opened they could have been copied...im sorry
C: what...copying a cd? YOU CANT DO THAT!!!
R: well sir if u had a computer you could and by law we cant take the items back once they are opened
C: (turns to son) did you know you could copy cds? thats not possible
(the son who was in his late teens or early 20s just agreeswith his father)
C: best buys policy is bull shit i dont understand why you cant take these back...you wouldnt be loosing money.
Me: sir if we took them back that would make us blockbusters...but free.
C: where is the neatest blockbusters?

the next one isnt a customer but a guy that delivers pizza... every time he comes into the store he comes to lp and has no idea who he is making the delivery for but leaves the pizza at the stand and tells me to figure it out (at least that the jist of it...he has a HEAVY russian accent and that what i catch). then as he walks into the store to store he always turns and yells to me "keep your eyez on that pizza so that the OJ Simpson doesnt not steal it". WTF does that mean?